Enterprise V3 is here

Here is what is new! Audit Trails We now keep a track of all changes made in the account, you can easily go back and figure out any modifications made All Teams, All Lists Now select all teams and all lists across the board. Allows you to now easily look at organisation wide reports Modify …

Continue reading

What is The Difference Between Manager,Sub-Manager And Agent?

GoDial lets you add members very easily. In GoDial the Manager (owner) has the access of adding different teams (companies) and within the teams,manager can add two types of member,Sub Managers and Agents.Managers also hold access of calling through app along with access to Web Dashboard and can make change in any team at any …

Continue reading

Can I Record Calls?

Call Recording is an essential part in outbound calling, primarily for maintaining compliance and QC. However, GoDial is a mobile based dialer. We use your phone to dial out calls. This has advantages, instant setup, no hardware, no VOIP charges. SIM based calling is cheaper than VOIP. However, this comes at a cost. Since GoDial …

Continue reading

Why Does The Duration Not Match The Actual Call Log Always?

GoDial keeps track of the time the call has been initiated till the time the call has been put to an end and the user has returned back to the application. Hence the Call duration is indicative and an experimental feature. GoDial currently does not call read logs on the phone, as there are restrictions …

Continue reading

Why Do You Charge For Managers?

Godial charges on the basis of number of members added to the System, this includes Manager, Sub Manager and Agent. Manager : Web Dashboard Access + Calling Access on Phone Sub Manager : Web Dashboard Access + Calling Access on Phone Agent : Calling Access on Phone Since, we allow all members on the platform …

Continue reading