How To Add Disposition Fields In Website?

GoDial allows its users to add disposition field as per their requirements.Adding of any disposition fields needs to be done through website. How To Add Disposition Fields In Website? Step1> Login To Your Account In Website Step2> Go To Settings And Choose Custom Status/Disposition Step3> For Adding, Enter The Name Of The Field As Per …

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What is The Difference Between Manager,Sub-Manager And Agent?

GoDial lets you add members very easily. In GoDial the Manager (owner) has the access of adding different teams (companies) and within the teams,manager can add two types of member,Sub Managers and Agents.Managers also hold access of calling through app along with access to Web Dashboard and can make change in any team at any …

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Do you charge GST?

GoDial uses Paddle for handling payments. Paddle is a reseller of GoDial. Paddle is a US based company. Incase your company has a GST number, you can enter it during checkout and enjoy Zero GST. Since export of software is Zero rated. However, if you do not have GST number, then Paddle will charge you …

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What is CRM access?

You can enable CRM access to your members, with this access enabled members including agents can now login to their Team app and see the CRM section. Through this they can modify, make changes to the contacts of the list. This is a very useful and powerful feature. Incase you do not want this control …

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Can I Record Calls?

Call Recording is an essential part in outbound calling, primarily for maintaining compliance and QC. However, GoDial is a mobile based dialer. We use your phone to dial out calls. This has advantages, instant setup, no hardware, no VOIP charges. SIM based calling is cheaper than VOIP. However, this comes at a cost. Since GoDial …

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How To Change Dispositions/Status of A Contact?

You may often need to change the status / disposition of a contact from website, this can be easily done in GoDial.   In GoDial there are two ways to change disposition/status of a contact i.e., through website and app. How To Change Disposition from The Website?   Step1> Log In To your Account In …

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Why Does The Duration Not Match The Actual Call Log Always?

GoDial keeps track of the time the call has been initiated till the time the call has been put to an end and the user has returned back to the application. Hence the Call duration is indicative and an experimental feature. GoDial currently does not call read logs on the phone, as there are restrictions …

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Why Do You Charge For Managers?

Godial charges on the basis of number of members added to the System, this includes Manager, Sub Manager and Agent. Manager : Web Dashboard Access + Calling Access on Phone Sub Manager : Web Dashboard Access + Calling Access on Phone Agent : Calling Access on Phone Since, we allow all members on the platform …

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How To Change Default Dialer?

Often we may be calling using apps like FaceTime, Viber,Line, or we maybe using VOIP SIP clients for international calling like Zoiper or 2nd Line. GoDial easily lets you start the call via these apps instead of the phone’s SIM card. How To Change Default Dialer? Step1> Log In To Your Application Step2> Click On …

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How To Change Dispositions/Status of A Contact?

You may often need to change the status / disposition of a contact, this can be easily done in GoDial How To Change Disposition from The App? Step1> Log In To your Account In Application Step2> Go To Contact Section And Choose The Contact You Wish To Change Step3> Click On The Disposition Above Link …

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