Can I Record Calls?

Call Recording is an essential part in outbound calling, primarily for maintaining compliance and QC. However, GoDial is a mobile based dialer. We use your phone to dial out calls. This has advantages, instant setup, no hardware, no VOIP charges. SIM based calling is cheaper than VOIP. However, this comes at a cost. Since GoDial …

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How To Change Dispositions/Status of A Contact?

You may often need to change the status / disposition of a contact from website, this can be easily done in GoDial.   In GoDial there are two ways to change disposition/status of a contact i.e., through website and app. How To Change Disposition from The Website?   Step1> Log In To your Account In …

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Why Does The Duration Not Match The Actual Call Log Always?

GoDial keeps track of the time the call has been initiated till the time the call has been put to an end and the user has returned back to the application. Hence the Call duration is indicative and an experimental feature. GoDial currently does not call read logs on the phone, as there are restrictions …

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Why Do You Charge For Managers?

Godial charges on the basis of number of members added to the System, this includes Manager, Sub Manager and Agent. Manager : Web Dashboard Access + Calling Access on Phone Sub Manager : Web Dashboard Access + Calling Access on Phone Agent : Calling Access on Phone Since, we allow all members on the platform …

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How To Change Default Dialer?

Often we may be calling using apps like FaceTime, Viber,Line, or we maybe using VOIP SIP clients for international calling like Zoiper or 2nd Line. GoDial easily lets you start the call via these apps instead of the phone’s SIM card. How To Change Default Dialer? Step1> Log In To Your Application Step2> Click On …

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How To Change Dispositions/Status of A Contact?

You may often need to change the status / disposition of a contact, this can be easily done in GoDial How To Change Disposition from The App? Step1> Log In To your Account In Application Step2> Go To Contact Section And Choose The Contact You Wish To Change Step3> Click On The Disposition Above Link …

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How To Send Whatsapp Messages?

GoDial does not officially support or endorse whatsapp it in any way. However, you may choose to use certain features of GoDial, to make it work with Whatsapp or any similar tool. How To Send Message After Call Without Saving Number? Similar to sending sms or email after a call, click on the whats app …

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How To Send Message After Placing A Call?

Often after a call you maybe asked to leave a message with your details. GoDial allows you to preconfigure a template message that can be quickly send to the customer without saving the number. It can be sent via whatsapp,email or sms. How To Send Message After Call? Step1> Login To Your Account Step2> Go …

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How Do I Subscribe ?

Lets see how easily you can subscribe to Godial. GoDial allows 4 days of free trial and then charges on the basis of number of members. Subscription in Godial is done via online payment using a supported card or paypal. How To subscribe? Step1> Login To Your Account Step2> Go To Settings From Menu Step3> …

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How To Assign Member To A List?

Lists are a set of contacts. Each list can be assigned to one or more members. These members will have access to make calls on this list. Let’s have a tour on how to do that. Assigning Member Step 1> Login To Your Account Step 2> Go To Lists And Contact Step 3> Select Your …

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